1. Introduction

Welcome to Unheard Naad Music Academy. We respect your privacy and are committed to protecting the personal information you share with us through our website, registration forms, enquiry forms, and other communication channels.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.

2. Information We Collect

When you contact us, register for a course, submit an enquiry, or interact with our website, we may collect information such as:

• Name
• Mobile / WhatsApp number
• Email address
• Course or program of interest
• Information provided through enquiry or registration forms
• Any other information you voluntarily provide

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as your browser type, device information, IP address, pages visited, and general website usage information.

This information helps us understand how visitors use our website and allows us to improve its functionality and performance.

4. How We Use Your Information

We may use the information collected from you for purposes including:

• Responding to course and admission enquiries
• Providing information about our courses and programs
• Processing registrations and admissions
• Communicating regarding classes, schedules, and events
• Providing customer support
• Improving our website and services
• Sending relevant academy-related updates

5. WhatsApp and Other Communication

If you provide your mobile or WhatsApp number, we may use it to respond to your enquiry or communicate with you regarding courses, classes, admissions, events, and other services offered by Unheard Naad Music Academy.

You may request that we stop sending promotional or non-essential communications at any time.

6. Cookies

Our website may use cookies or similar technologies to improve your browsing experience, remember preferences, understand website traffic, and improve website performance.

You can configure your browser to refuse or delete cookies. However, some website features may not function properly without certain cookies.

7. Third-Party Services

We may use trusted third-party services for website hosting, analytics, communication, payment processing, or other operational purposes.

These service providers may process information only as necessary to provide their services and are expected to maintain appropriate security and confidentiality.

8. Payment Information

If online payment facilities are provided through our website, payment information may be processed by the relevant payment service provider.

Unheard Naad Music Academy does not intend to store complete debit card, credit card, or banking credentials on its own servers unless explicitly required and lawfully permitted.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

10. Sharing of Information

We do not sell or rent your personal information to third parties.

Information may be shared only where reasonably necessary to operate our services, respond to your requests, comply with applicable laws, protect our rights, or prevent fraud and misuse.

11. Children's Privacy

Our academy may provide music education to students of different age groups. Where a student is a minor, registration and communication may require involvement or consent from a parent or legal guardian.

Parents or guardians may contact us regarding information associated with their child.

12. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

You may also request that we stop using your information for certain communications.

13. External Links

Our website may contain links to third-party websites, social-media platforms, or other external services.

We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updated version will be published on this page with the revised effective date.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Unheard Naad Music Academy.

Email: info@unheardacademy.com